Spa Manager - Lead Growth, Team & Guest Experience

Hand & Stone Franchise Corp; Smyrna (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Dental Insurance

Employee Discount

Paid Time Off

Vision Insurance

Job summary

Hand & Stone Franchise Corp. is seeking a full-time Spa Manager in Smyrna, GA to lead daily spa operations and a service team. You will drive membership sales, enhance client experiences, and coach front desk staff toward growth and service excellence.

The ideal candidate has 2-3 years of management in spa or hospitality, a strong sales background, and outstanding communication. This role offers potential for advancement and a competitive salary.

Qualifications

• 2-3 years of management experience in spa, salon, hospitality, retail or service industry.
• Proven ability to lead, coach, and motivate a team.
• Strong customer service and sales background.
• Excellent communication and organizational skills.

Responsibilities

• Lead and motivate a team of service providers and front desk associates.
• Drive membership sales and guest retention through coaching and accountability.
• Recruit, hire, and develop top talent.
• Manage daily spa operations and ensure an exceptional client experience.
• Monitor key performance metrics and implement strategies to achieve goals.
• Support marketing initiatives, promotions, and business development efforts.

Skills

Team leadership

Sales management

Customer service

Communication

Organizational skills

Job description

Hand & Stone Franchise Corp. is seeking a full-time Spa Manager in Smyrna, GA to lead daily spa operations and a service team. You will drive membership sales, enhance client experiences, and coach front desk staff toward growth and service excellence.

The ideal candidate has 2-3 years of management in spa or hospitality, a strong sales background, and outstanding communication. This role offers potential for advancement and a competitive salary.