Spa Sales & Guest Experience Associate - Flexible Hours

Hand & Stone Franchise Corp; McDonough (GA); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Hand & Stone Franchise Corp. is hiring a Spa Associate to deliver outstanding guest experiences in our convenient McDonough, GA location. You will welcome guests, answer phones, book appointments, and promote massage wellness benefits.

We offer competitive pay ($13–$15/hr), flexible schedules, bonuses, and growth opportunities in a professional spa environment. Join our stable team and contribute to steady clientele and excellent service.

Qualifications

• Excellent customer service skills and work ethic.
• Knowledge of Microsoft Office application, Zenoti (will train) and basic accounting principles.
• Able to work flexible days and hours.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Excellent customer service

Team player

Positive attitude

Tools

Microsoft Office

Zenoti

Basic accounting principles

Job description

Hand & Stone Franchise Corp. is hiring a Spa Associate to deliver outstanding guest experiences in our convenient McDonough, GA location. You will welcome guests, answer phones, book appointments, and promote massage wellness benefits.

We offer competitive pay ($13–$15/hr), flexible schedules, bonuses, and growth opportunities in a professional spa environment. Join our stable team and contribute to steady clientele and excellent service.