Spa Manager: Lead, Grow Talent, Elevate Guest Experience

Hiatus Day Spa & Med Spa; Houston (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

Hiatus Day Spa Med Spa is seeking a hands-on Spa Manager to lead operations, guest experiences, and team performance in a new Houston location. This role rewards a positive, proactive leader who can manage high-volume bookings and ensure exceptional service.

You will hire, train, coach, and motivate staff, monitor safety and cleanliness, oversee opening-day setup, and drive growth through education and cross-selling. Salary range is $60,000 to $65,000 annually with full benefits.

Qualifications

• 2+ years of spa, hotel, salon, or high-end hospitality management experience.
• Experience leading teams and coordinating operations.
• Familiarity with spa booking software and high-volume bookings.
• Excellent communication and customer service abilities.
• Willingness to work weekends and multiple shifts.
• New spa opening experience.

Responsibilities

• Lead a team to ensure quality customer experiences at the spa.
• Oversee opening day operations, inventory, and maintenance communication.
• Hire, train, coach, and manage staff performance.
• Drive sales through education and cross-selling of services.
• Ensure safety, cleanliness, and compliance with standards.
• Meet KPIs and maintain brand standards.

Skills

Customer service

Sales and cross-selling

Communication skills

Relationship building

Leadership

Time management

Problem solving

Conflict mediation

Education

High school diploma or equivalent

Tools

Spa booking software

Google Drive

Zenoti

Job description

Hiatus Day Spa Med Spa is seeking a hands-on Spa Manager to lead operations, guest experiences, and team performance in a new Houston location. This role rewards a positive, proactive leader who can manage high-volume bookings and ensure exceptional service.

You will hire, train, coach, and motivate staff, monitor safety and cleanliness, oversee opening-day setup, and drive growth through education and cross-selling. Salary range is $60,000 to $65,000 annually with full benefits.