Spa Manager — Lead, Educate & Elevate Guest Experience

Socket.dev; San Antonio (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Hiatus Day Spa Med Spa in Texas seeks a hands-on Spa Manager with a warm, calm demeanor to lead operations and elevate guest experiences. You will supervise staff, hire and train, set goals, and ensure exceptional service in a high-volume, high-end hospitality setting.

The role requires at least one year in spa/hotel/salon management, strong communication, organizational skills, and the ability to upsell services while educating guests.

Qualifications

• One year of professional experience in spa/hotel/salon or high-end hospitality customer service in management.
• Experience leading teams in a fast-paced spa or hospitality setting.
• Familiarity with spa booking software and high-volume bookings.

Responsibilities

• Evangelize the brand with warmth and a can-do attitude.
• Supervise employees, hire/train, coach, set goals, document actions and disciplinary steps.

Skills

5 Star service

Sales & education-driven

Upselling & cross-booking

Attention to detail

Time management

Communication skills

Relationship building

Inspire & grow business

Professional communication

Education

High school or equivalent

Tools

Google Drive

Zenoti

Job description

Hiatus Day Spa Med Spa in Texas seeks a hands-on Spa Manager with a warm, calm demeanor to lead operations and elevate guest experiences. You will supervise staff, hire and train, set goals, and ensure exceptional service in a high-volume, high-end hospitality setting.

The role requires at least one year in spa/hotel/salon management, strong communication, organizational skills, and the ability to upsell services while educating guests.