Spa Manager

Hand & Stone Massage and Facial Spa; Germantown (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Paid time off

Training & development

Job summary

Hand & Stone Massage and Facial Spa is seeking a full-time Spa Manager to lead our full-service spa. The ideal candidate is goal oriented and growth minded with a proven background in sales management, spa operations, and customer service.

Compensation: $45,000–$55,000 per year, plus bonuses and employee discounts. Opportunities for training and development are available as part of Hand & Stone's ongoing growth and support for a strong team.

Qualifications

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry.
• Flexible schedule - this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.

Responsibilities

• Coach and motivate spa team to educate and delight clients, so they join our Lifestyle Program.
• Drive revenue via scheduling, marketing and upgrading services.
• Recruit and build a team of passionate spa professionals.
• Measure and deliver results, create a strong member base, and deliver an excellent client experience.

Skills

Sales management

Spa operations

Customer service

Leadership

Job description

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Benefits

• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development

Spa Manager Performance will be based on the following metrics:

• Membership Conversion -you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue -you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting -you are passionate about building a team of passionate spa professionals!
• Operations -you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What You Need To Succeed In This Role

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule -this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.

Compensation: $45,000.00 - $55,000.00 per year

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time... we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.