Spa Manager

Hand and Stone Massage and Facial Spa, Inc.; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa, Inc. is seeking a full-time Spa Manager to lead a busy spa, emphasizing sales leadership and exceptional client service.

The ideal candidate has 2–3 years of management experience in spa or related hospitality fields, with a flexible schedule including evenings and weekends. You will coach the team, promote massage and skincare benefits, and drive operational excellence.

Qualifications

• 2 to 3 years management experience in salon/spa, retail, or hospitality.
• Ability to promote the benefits of massage and skincare services.
• Flexible schedule with nights/weekend hours.

Responsibilities

• Lead spa team to educate and delight clients, driving Membership Conversion.
• Drive revenue through scheduling, marketing, and upgrading services.
• Recruit and develop passionate spa professionals; monitor performance and turnover.
• Oversee daily spa operations to ensure a consistently excellent client experience.

Skills

Spa management

Sales leadership

Team coaching

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

• Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting –you are passionate about building a team of passionate spa professionals!
• Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.