Spa Manager

Hand & Stone Franchise Corp.; Portsmouth (NH); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Training & development

Competitive salary

Employee discounts

Paid time off

Bonus based on performance

Flexible schedule

Job summary

Hand & Stone Franchise Corp. in Portsmouth, NH is seeking a full-time Spa Manager to lead sales, spa operations and guest experiences.

You will coach the team to boost memberships, drive revenue through scheduling and service upgrades, and recruit top spa professionals. Flexible schedule and opportunities for growth are offered, with a comprehensive benefits package including paid time off, discounts, and insurance options.

Qualifications

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule – this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.

Responsibilities

• Coach and motivate the spa team to educate and delight clients, increasing membership conversions.
• Drive revenue via scheduling, marketing and upgrading services.
• Recruiting – build a team of passionate spa professionals.
• Operations – measure and deliver results, create a strong member base, and deliver an excellent client experience.

Job description

Benefits:

• Training & development
• Competitive salary
• Employee discounts
• Paid time off
• Bonus based on performance
• Flexible schedule

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

• Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting –you are passionate about building a team of passionate spa professionals!
• Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

Benefits and Compensation

• The salary range is $25-$28/hour, depending on experience.
• Bonuses of up to $10k/year based on the spa's performance.
• One-week PTO for the first year accumulated at 0.77 hours per week , then Two weeks paid vacation after the 2nd year, accumulated at 1.54 hours per week.
• One complimentary Swedish massage or Classic facial service per month.
• All retail products can be purchased at a 30% discount.
• Unsubsidized supplemental insurance through Aflac
• Unsubsidized 401(k)

What you need to succeed in this role:

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.

MGR256