Spa Manager

Jalan Facial Spa; Denver (CO); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking spa that values work-life balance and offers a consistent schedule! As a Spa Manager, you will lead a dedicated team in a vibrant environment, ensuring exceptional guest experiences while managing operations. This role is perfect for someone with strong organizational and customer service skills, ready to take on responsibilities in marketing, HR, and team development. Enjoy competitive benefits, including medical insurance, generous PTO, and a supportive work culture. If you're passionate about the wellness industry and ready for a fulfilling career, this opportunity is for you!

Benefits

Medical insurance

Supplemental insurance plans

10 Days of Vacation PTO

6 Days of Sick PTO

7 paid holidays

$250 referral bonus

Qualifications

• 2-3 years of managing a team of at least 20 employees.
• Ability to communicate fluently in English (written and spoken).

Responsibilities

• Lead a team of up to 30 employees in a spa environment.
• Responsible for marketing, human resources, and guest experience.

Skills

Organizational Skills

Customer Service Skills

Analytical Thinking

Problem Solving

Microsoft Office Skills

Team Management

Education

Bachelor’s degree in Business or Hospitality Management

Tools

Microsoft Office (Word, Excel, PPT)

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from Jalan Facial Spa

Director of Spa and Human Resources at Jalan Facial Spa

Are you ready for a career change? Tired of working late nights, inconsistent schedules, and holidays?

Join our Village! Jalan Facial Spa provides an accessible, restorative journey using Eastern-inspired traditions and healing botanicals so that guests leave feeling their best emotionally, spiritually, and physically. Check out our stellar 5-star reviews on Yelp! Plus, we are Denver’s first and only certifiably green day spa.

Jalan Facial Spa is seeking a full-time Spa Manager for our second location opening this summer 2025. The ideal candidate will have strong organizational skills, an outgoing personality, and a can-do spirit, as well as managerial/supervisory, sales, and customer service skills, preferably in a spa, fitness, medical, hotel, or restaurant environment.

Skills, Qualifications and Requirements:

• Must have a Bachelor’s degree in Business or Hospitality Management or equivalent work experience
• Minimum 2-3 years of managing a team of at least 20 employees.
• Minimum 2-3 years of customer service skills required.
• Ability to communicate fluently in English (written and spoken).
• Ability to work independently and take initiative.
• Ability to perform mathematical calculations with speed and accuracy.
• Ability to respond to guest and employee concerns with urgency and professionalism.
• Ability to make rational business decisions, demonstrate analytical thinking, and acute problem solving.
• Ability to communicate effectively and interact professionally with owners, guests, and team members.
• Ability to effectively and consistently develop and coach front line staff.
• Must understand the operational dynamic within all areas of the spa.
• Skilled in Microsoft Office (Word, Excel, PPT); ideally is Microsoft Office certified.
• Ability to work a full-time schedule: 4 x 10-hour shifts, including 1 weekend day/week.

Job Responsibilities and Tasks:

• Responsible for leading a team of up to 30 employees.
• As second in command to the Spa Director, you will be responsible for marketing (including social media), human resources, guest experience, inventory and cost control, facility maintenance, and our retail shop.

What Jalan Offers:

• Consistent schedule that does NOT change week to week. We want you to have a life outside of work!
• Medical insurance and optional supplemental insurance plans.
• 10 Days of Vacation PTO & 6 Days of Sick PTO, plus 7 paid holidays.
• We pay you $250 when you refer another candidate to join our team.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

Referrals increase your chances of interviewing at Jalan Facial Spa by 2x

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