Regional HR Manager - East

Guitar Center; Westlake Village (CA); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Regional HR Manager to lead HR initiatives and support retail operations. This remote role requires a strategic thinker who can coach leaders, manage employee relations, and drive performance management processes. You will work closely with leadership to implement HR strategies that foster a people-first culture, ensuring compliance with labor laws and enhancing employee engagement. If you have a passion for HR and a proven track record in retail, this opportunity offers a chance to make a significant impact in a dynamic environment.

Qualifications

• 5+ years of experience in employee relations and human resources.
• 2+ years of people management experience in retail.

Responsibilities

• Partner with leaders to optimize team performance and manage HR activities.
• Conduct investigations and advise on employee relations situations.
• Support recruiting strategy by interviewing candidates and providing feedback.

Skills

Employee Relations

Human Resources Management

Performance Management

Coaching

Compliance Knowledge

Education

Bachelor's Degree in Human Resources or related field

Job description

This is remote role. We are looking for candidates based on the East Coast, with the ability to travel 30% of the year.

KEY RESPONSIBILITIES

The Regional HR Manager is responsible for coaching leaders, providing solutions, setting the HR vision, and managing all day-to-day HR activities. This role works closely and consultatively with Retail leaders to provide full cycle HR support, using both strategic and hands-on methods. The role will influence teams to translate business needs into a people-first strategy and build trust in every interaction by modeling Guitar Center’s core values.

Job Responsibilities:

· Partner with Regional Vice President and District Managers to review, manage and optimize team performance through performance management, succession planning and employee development.

· Conduct investigations regarding employee concerns and advise managers in resolving highly complex, and often ambiguous, employee relations situations.

· Partner with managers on the development of corrective action and implementation of performance improvement plans

· Coach and advise managers on the performance management process and partner with them on solutions.

· Coach and drive accountability of managers with the annual performance review process

· Promote knowledge and understanding of Company policies and relevant employment laws through coaching, communication and training.

· Collectively partner with Field HR team on innovative and long-term solutions to prevent occurrence of issues.

· Support recruiting strategy by interviewing Store Manager and District Manager candidates and provide feedback and recommendations.

· Proactively provide thoughtful and actionable feedback to Field leaders

·

HR Processes and Compliance

· Review and analyze business metrics such as turnover and diversity reporting, exit survey and engagement data in order to recommend systemic improvements.

· Support and contribute to change efforts for business initiatives.

· Regularly monitor the “pulse” of employees to ensure a high level of employee engagement.

· Work closely with Regional Vice President to drive recommendations, accountability and changes to positively impact performance, engagement and retention.

· Maintain current knowledge of Federal and Local labor law updates, partnering with Legal or other relevant Departments as needed to ensure compliance.

· Other duties as assigned.

REQUIREMENTS:

Qualifications

• Flexible availability with ability to travel up to 30% of the time
• Minimum of 5 years of professional experience in employee relations, and / or human resources
• 2+ years People Management experience; preferably in a fast-paced Retail environment