Spa Manager

Socket.dev; Centerville (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Total compensation 45-60K

Free monthly massage or facial

Retail discounts

Travel reimbursement

Career growth

Paid vacation

Comprehensive benefits

Employee ownership

Positive culture

Job summary

Elements Massage Centerville is seeking a hands-on, energetic Studio Manager to lead daily operations, coach a team of sales specialists and massage therapists, and ensure an exceptional client experience in our welcoming studio.

You’ll drive membership sales, manage scheduling, marketing, and finances, while building relationships in the local community. The ideal candidate has 2+ years of management, strong leadership, and a passion for wellness.

Qualifications

• 2+ years of management experience in retail, spa, salon, or wellness environments.
• Proven ability to drive sales and achieve performance goals.
• Strong leadership with a collaborative, team-first philosophy.
• Excellent communication, presentation, and customer service skills.
• Business acumen with familiarity in financial management and performance analysis.
• Comfort with basic software tools and social media management.
• Flexible schedule with the ability to work evenings, weekends, and attend local events as needed.
• Reliable transportation within the Columbus area.
• Background in retail marketing is a plus.

Responsibilities

• Lead, coach, and inspire a team of sales specialists and massage therapists to achieve individual and studio-wide sales goals.
• Deliver and uphold a high standard of client care, ensuring every guest enjoys a flawless, professional, and welcoming experience.
• Manage day-to-day operations including membership sales, appointment booking, studio cleanliness, and team scheduling.
• Build client relationships through networking and community outreach to expand the studio’s presence.
• Recruit, hire, train, and develop team members to foster growth and excellence.
• Oversee studio financials including sales tracking, cash reconciliation, and performance reporting.
• Manage and update studio marketing channels including Facebook, website, and local events.
• Ensure compliance with all policies and uphold a positive, professional studio atmosphere.

Skills

Management experience

Sales performance

Leadership

Communication

Customer service

Financial management

Performance analysis

Social media management

Flexible schedule

Tools

Facebook

Website CMS

Job description

Overview

Elements Massage is seeking a hands-on, energetic, and inspiring leader to join our Centerville team as Studio Manager. This role is perfect for a dynamic individual who thrives in a people-focused, customer-service-driven environment. The Studio Manager will oversee daily operations, lead a team of sales specialists and massage therapists, drive sales performance, and ensure an exceptional client experience in our welcoming studio.

We are looking for someone who is not only motivated and self-driven, but also passionate about wellness and creating a positive, team-oriented culture.

Key Responsibilities:

• Lead, coach, and inspire a team of sales specialists and massage therapists to achieve individual and studio-wide sales goals.

• Deliver and uphold a high standard of client care, ensuring every guest enjoys a flawless, professional, and welcoming experience.

• Manage day-to-day operations including membership sales, appointment booking, studio cleanliness, and team scheduling.

• Build client relationships through networking and community outreach to expand the studio’s presence.

• Recruit, hire, train, and develop team members to foster growth and excellence.

• Oversee studio financials including sales tracking, cash reconciliation, and performance reporting.

• Manage and update studio marketing channels including Facebook, website, and local events.

• Ensure compliance with all policies and uphold a positive, professional studio atmosphere.

What We’re Looking For:

• 2+ years of management experience (preferably in retail, spa, salon, or wellness environments).

• Proven ability to drive sales and achieve performance goals.

• Strong leadership skills with a collaborative, team-first philosophy.

• Excellent communication, presentation, and customer service skills.

• Business acumen with familiarity in financial management and performance analysis.

• Comfort with basic software tools and social media management.

• Flexible schedule with the ability to work evenings, weekends, and attend local events as needed.

• Reliable transportation within the Columbus area.

• Background in retail marketing is a plus.

What We Offer:

• Competitive compensation with base salary + monthly performance bonuses (total comp expected 45-60K) and sales commissions

• Wellness perks including a free monthly massage or facial and retail discounts.

• Travel reimbursement for local business needs.

• Career advancement opportunities in a growing organization.

• Paid vacation and comprehensive benefits (401k, health, dental, vision, and Colonial Life options).

• Employee ownership shares – be part of our growth and success.

• A fun, professional, and supportive work environment.

Legal Disclaimer

©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.