Spa Sales Manager

Elements Massage; Norwich Township (OH); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary with incentive

Free monthly massage

Travel reimbursement

Career advancement opportunities

Vacation benefits

Fun and professional environment

Health/vision/dental insur. options

Free telemedicine

401 K

Company shares!

Job summary

Elements Massage in Hilliard, Ohio is seeking a Sales Manager to lead a busy sales team and drive revenue for massage services and wellness memberships. The role emphasizes hands-on leadership, guest experience, and collaboration with a regional management team.

You will oversee day-to-day selling activities, coach staff, and ensure a welcoming studio environment while coordinating with other locations. Willingness to travel within Columbus/Dayton and work evenings/weekends is required.

Qualifications

• Experience leading a sales team in a service or spa environment is preferred.
• Proven ability to grow studio sales through networking and cross-selling.
• Demonstrated track record of high customer satisfaction and sales results.
• Experience hiring and developing staff; collaborative leadership style.
• Understanding of basic business financials and performance reporting.
• Strong analytical skills and quick learner with software aptitude.
• Willingness to travel across Columbus/Dayton area for meetings and events.
• Ability to work nights and weekends; excellent communication and presentation skills.

Responsibilities

• Oversee day-to-day management of selling massages and memberships.
• Lead and coach a team of sales associates to meet targets.
• Maintain a clean, inviting studio atmosphere for a flawless guest experience.
• Collaborate with Columbus management to ensure superb customer service.
• Coordinate scheduling, events, and outreach to boost revenue.

Skills

Sales management

Networking & cross-selling

Customer service excellence

Staff hiring/development

Leadership & team orientation

Business financials awareness

Cash reconciliation & reporting

Analytical ability

Software familiarity

Public speaking & presentation

Willingness to travel locally

Tools

Basic software packages

Job description

Overview

Are you a sales professional interested in showcasing your skills and positive energy in an environment that strives to enhance health and wellness in all it’s clients? Are you interested in leading a sales team to new heights while providing an exceptional client experience? Are you a believer in the health benefits of massage?

Elements Massage in Hilliard, Ohio is looking for a leader who is hands-on, bright, and outgoing, to join our team as a Sales Manager for our Hilliard location. Responsibilities include overseeing the day-to-day management of selling therapeutic massage services and memberships to our wellness program, booking appointments, providing management and coaching support to a team of sales associates, and maintaining our clean, inviting studio atmosphere to ensure a flawless guest experience. This individual will also work closely with the other members of the Columbus management team to ensure a superb customer experience and cultivate a cohesive team environment. This position requires successful multi-tasking in a busy environment.

A successful candidate will have:

• Sales Management experience, preferably in a massage studio, or salon/spa environment.
• Ability to increase studio sales through networking and cross-selling of services.
• Track record of providing exceptional customer service and achieving sales goals.
• Previous experience hiring and/or developing staff preferred. Must have a team-oriented philosophy and leadership style.
• Basic familiarity with business financials, cash reconciliation and performance reporting
• Strong analytical ability and aptitude for learning.
• Comfort level with basic software packages.
• Transportation throughout the Columbus and Dayton area to attend meetings, events, and expos as needed. Must be willing to work at any of the Hilliard, Easton, or Dublin locations as needed.
• Ability to work nights and weekends.
• Excellent communication and presentation skills.
• Desire to pursue management opportunities within the system.

In return, we will provide:

• Competitive base salary with performance-based incentives
• Free monthly massage
• Travel reimbursement
• Career advancement opportunities
• Vacation benefits
• A fun and professional environment
• Optional health, vision, and dental insurances and Colonial Life options available
• Free telemedicine
• 401 K
• Company shares!

Elements Massage is a smoke-free work environment. This studio is an Equal Opportunity Employer.

Legal Disclaimer

©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.