Spa Manager

Hand & Stone Franchise Corp; Alpharetta (GA); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Base salary

Bonuses

Paid vacation

Flexible schedules

401K

Health insurance

Employee discounts

Complimentary services

Job summary

Hand & Stone Franchise Corp in Alpharetta, GA is seeking a Spa Manager to rapidly ramp up and run daily operations. The role emphasizes sales, membership growth, and exceptional client service.

The ideal candidate has 3–5 years of management and sales experience in a membership-based environment, with strong team leadership and organizational skills. Flexible scheduling and a focus on KPIs are required.

Qualifications

• Minimum 3–5 years of management/sales experience, preferably in a membership sales environment.
• Demonstrated ability to balance coaching/mentoring with discipline.
• Strong organizational and computer skills.
• Experience with a booking system like Zenoti is a plus.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Recruiting and retaining massage therapists, estheticians, and sales associates.
• Oversee and manage the daily operations of a busy spa with focus on achieving membership and sales targets.
• Deliver exceptional customer service (75% of time spent face to face with clients).
• Promote the health and wellness benefits of massage therapy and facials to drive memberships and retail sales.
• Handle administrative tasks including payroll, scheduling, inventory and reporting.

Skills

Sales

Team management

Customer service

Membership sales

Coaching

Scheduling

Spa industry knowledge

Tools

Zenoti software

Job description

Potential to earn $48,000 - $66,000 per year!

ARE YOU AN EXCEPTIONAL SALES-BUSINESS MANAGER WITH A PASSION FOR THE SPA INDUSTRY?

Ready to take your Spa Management experience to new levels?

TAKE A LOOK AT THIS GREAT OPPORTUNITY!

Hand and Stone is a massage and facial spa franchise in Alpharetta, GA. We are seeking a spa manager to quickly ramp up and run the business in this location. The ideal candidate will have a minimum 3-5 years of management/sales experience, preferably in a membership sales environment and a strong team management spirit.

Job responsibilities include but are not limited to:

• Recruiting and retaining massage therapists, estheticians, and sales associates
• Oversee and manage the daily operations of a busy spa with focus on achieving membership & sales targets
• Deliver exceptional customer service (75% of time spent working face to face with clients)
• Promote the health and wellness benefits of both massage therapy and facials to drive spa memberships and retail sales
• Handle administrative tasks including but not limited to payroll, scheduling, inventory and reporting

Desired experience and qualifications:

• A passion for people and sales
• Proven record of sales success in a membership-based business
• Demonstrated ability to balance coaching/mentoring with discipline
• Strong organizational/planning and computer skills
• Experience with a booking system like Zenoti software is a plus
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Knowledge and understanding of spa services and product lines
• Ability to understand key performance indicators and implement programs to achieve goals

Benefits

• Base Salary + generous bonuses
• Paid vacation & holidays
• Flexible work schedules and Safe working environment
• 401K Retirement plan with company matching contributions
• Health insurance contributions
• Employee Discounts
• Complimentary services (monthly)