Spa Manager

Tejviholdings; Alpharetta (GA); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Bonuses

Paid time off

401K

Health insurance

Employee discounts

Complimentary services

Job summary

Hand and Stone in Alpharetta, GA is seeking an exceptional Spa Manager to quickly ramp up and run this busy location. A passion for people and sales is essential, with 3–5 years of management and membership sales experience.

The role focuses on recruiting therapists and staff, hitting membership and sales targets, delivering outstanding customer service, and promoting the health and wellness benefits of spa services.

Qualifications

• Minimum 3–5 years of management/sales experience.
• Experience in a membership-based sales environment preferred.
• Demonstrated ability to balance coaching/mentoring with discipline.
• Strong organizational and computer skills.
• Knowledge of spa services and product lines.
• Ability to work a flexible schedule including days/evenings/weekends/holidays.
• Experience with a booking system like Zenoti software is a plus.

Responsibilities

• Recruiting and retaining massage therapists, estheticians, and sales associates
• Oversee and manage the daily operations of a busy spa with focus on achieving membership & sales targets
• Deliver exceptional customer service (face-to-face with clients)
• Promote the health and wellness benefits of massage therapy and facials to drive spa memberships and retail sales
• Handle administrative tasks including payroll, scheduling, inventory and reporting

Skills

Sales leadership

Team management

Customer service

Coaching

Organization

Tools

Zenoti software

Job description

Potential to earn $48,000 - $66,000 per year!

ARE YOU AN EXCEPTIONAL SALES-BUSINESS MANAGER WITH A PASSION FOR THE SPA INDUSTRY?

Ready to take your Spa Management experience to new levels?

TAKE A LOOK AT THIS GREAT OPPORTUNITY!

Hand and Stone is a massage and facial spa franchise in Alpharetta, GA. We are seeking a spa manager to quickly ramp up and run the business in this location. The ideal candidate will have a minimum 3-5 years of management/sales experience, preferably in a membership sales environment and a strong team management spirit.

Job responsibilities include but are not limited to:

• Recruiting and retaining massage therapists, estheticians, and sales associates
• Oversee and manage the daily operations of a busy spa with focus on achieving membership & sales targets
• Deliver exceptional customer service (75% of time spent working face to face with clients)
• Promote the health and wellness benefits of both massage therapy and facials to drive spa memberships and retail sales
• Handle administrative tasks including but not limited to payroll, scheduling, inventory and reporting

Desired experience and qualifications:

• A passion for people and sales
• Proven record of sales success in a membership-based business
• Demonstrated ability to balance coaching/mentoring with discipline
• Strong organizational/planning and computer skills
• Experience with a booking system like Zenoti software is a plus
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Knowledge and understanding of spa services and product lines
• Ability to understand key performance indicators and implement programs to achieve goals

Benefits

• Base Salary + generous bonuses
• Paid vacation & holidays
• Flexible work schedules and Safe working environment
• 401K Retirement plan with company matching contributions
• Health insurance contributions
• Employee Discounts
• Complimentary services (monthly)