Spa Manager

Hand & Stone Massage and Facial Spa; Alpharetta (GA); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Base salary + bonuses

Paid vacation & holidays

Flexible schedules

401K with matching

Health insurance contributions

Employee discounts

Complimentary services

Job summary

Hand & Stone Massage and Facial Spa in Alpharetta, GA is seeking an exceptional Spa Manager to quickly ramp up and run the location, focusing on delivering memorable guest experiences and driving growth. The ideal candidate has 3–5 years of management and sales experience, preferably in a membership-based environment, with strong leadership, planning, and tech skills (Zenoti a plus).

We offer base salary plus generous bonuses, paid vacation/holidays, health insurance contributions, a 401K with

Qualifications

• 3–5 years of management and sales experience
• Proven ability to lead and mentor teams
• Strong planning and organizational skills
• Comfort with booking systems and tech tools
• Experience in membership-based sales is a plus
• Flexible schedule including days/evenings/weekends/holidays
• Knowledge of spa services and products
• Ability to drive KPIs and membership growth

Responsibilities

• Recruiting and retaining massage therapists, estheticians, and sales associates
• Oversee daily spa operations with focus on membership and sales targets
• Deliver exceptional customer service face-to-face with clients
• Promote wellness benefits to drive spa memberships and retail sales
• Handle payroll, scheduling, inventory and reporting

Skills

Sales

Leadership

Team management

Customer service

KPI tracking

Computer skills

Zenoti experience

Tools

Zenoti

Job description

Potential to earn $48,000 - $66,000 per year!

ARE YOU AN EXCEPTIONAL SALES-BUSINESS MANAGER WITH A PASSION FOR THE SPA INDUSTRY?

Ready to take your Spa Management experience to new levels?

TAKE A LOOK AT THIS GREAT OPPORTUNITY!

Hand and Stone is a massage and facial spa franchise in Alpharetta, GA. We are seeking a spa manager to quickly ramp up and run the business in this location. The ideal candidate will have a minimum 3-5 years of management/sales experience, preferably in a membership sales environment and a strong team management spirit.

Job responsibilities include but are not limited to:

• Recruiting and retaining massage therapists, estheticians, and sales associates
• Oversee and manage the daily operations of a busy spa with focus on achieving membership & sales targets
• Deliver exceptional customer service (75% of time spent working face to face with clients)
• Promote the health and wellness benefits of both massage therapy and facials to drive spa memberships and retail sales
• Handle administrative tasks including but not limited to payroll, scheduling, inventory and reporting

Desired experience and qualifications:

• A passion for people and sales
• Proven record of sales success in a membership-based business
• Demonstrated ability to balance coaching/mentoring with discipline
• Strong organizational/planning and computer skills
• Experience with a booking system like Zenoti software is a plus
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Knowledge and understanding of spa services and product lines
• Ability to understand key performance indicators and implement programs to achieve goals

Benefits

• Base Salary + generous bonuses
• Paid vacation & holidays
• Flexible work schedules and Safe working environment
• 401K Retirement plan with company matching contributions
• Health insurance contributions
• Employee Discounts
• Complimentary services (monthly)

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.