SPA HOST - MALE

WinStar World Casino Resort; Thackerville (OK); On-site; USD 20,664 - 22,041; Full time

Job summary

Winston Hospitality, Inc. in Thackerville, OK is seeking a dedicated Spa Host - Male to welcome guests in a tranquil, luxurious spa setting. You will be the face of our spa, ensuring guests feel valued, informed, and relaxed from arrival through post-treatment.

Responsibilities include greeting guests, escorting to lockers, maintaining spa cleanliness, handling phones and reservations, supporting retail and treatments, and delivering exceptional hospitality with a professional demeanor.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Hospitality, retail, or spa industry experience is a plus; spa software and MS Office preferred.
• Skills: Multi-line phone systems, product selling, and guest education on treatments.

Responsibilities

• Greet and orient guests, ensuring they feel welcome, relaxed, and informed as they enter the spa.
• Escort guests to their lockers, provide robes and slippers, and assist throughout their visit.
• Maintain cleanliness and order of all guest areas—lounge, locker rooms, fitness center, and wet facilities.
• Answer phones, route calls, manage emails, and assist with reservations.
• Turn rooms between treatments, assist with spa laundry, and manage retail inventory.
• Provide confirmation calls and handle last-minute appointment changes.
• Recommend and upsell spa services and retail products to enhance the guest experience.
• Maintain a tranquil environment and professional appearance at all times.

Skills

Hospitality experience

Retail experience

Spa industry knowledge

Education

High school diploma or equivalent

Tools

Spa software

Microsoft Office

Job description

Spa Host - Male

Thackerville, OK

$15 - $16 per hour DOE

Join Our Spa Team as a Male Spa Host!

Are you passionate about creating exceptional guest experiences in a tranquil and luxurious setting? As a Spa Host, you’ll be the face of our spa, welcoming guests with warmth and professionalism while ensuring their every need is met. If you're enthusiastic, detail-oriented, and love helping others relax and unwind, this is the perfect role for you!

What You’ll Do

• Create Memorable Experiences: Greet and orient guests, ensuring they feel welcome, relaxed, and informed as they enter the spa.
• Guide Guests with Care: Escort guests to their lockers, providing them with robes and slippers, and offer assistance whenever needed throughout their visit.
• Keep the Spa Flowing: Help maintain the cleanliness and order of all guest areas—lounge, locker rooms, fitness center, and wet facilities—to create a serene, well-stocked environment.
• Coordinate & Communicate: Answer phones, route calls, manage emails, and assist with reservations, ensuring smooth communication between guests and spa staff.
• Provide Seamless Service: Help with turning rooms between treatments, assist with spa laundry, and make sure that retail and professional product inventory stays up-to-date.
• Guest Support: Provide confirmation calls, address any last-minute changes in appointments, and ensure guests receive timely, accurate information about services.
• Share the Experience: Confidently recommend and up-sell spa services and retail products to enhance the guest’s experience.
• Maintain a Tranquil Environment: Contribute to a calm, relaxing atmosphere by ensuring cleanliness and the immaculate presentation of all areas of the spa.
• Ensure Satisfaction: Handle all guest interactions with the highest level of hospitality, resolve any concerns, and ensure their time at the spa is nothing short of perfect.

What We’re Looking For

• Customer-Focused: You love interacting with guests and take pride in providing personalized service.
• Team Player: You’ll collaborate with the rest of the spa team, from therapists to coordinators, to ensure a smooth and seamless experience for every guest.
• Attention to Detail: You’re dedicated to maintaining cleanliness, presentation, and an inviting atmosphere in all areas of the spa.
• Professionalism: You bring a professional attitude, excellent communication skills, and an approachable demeanor to every task.

Why You’ll Love Working Here

• Positive Work Environment: Join a supportive and collaborative team where every day brings new opportunities to learn and grow.
• Career Development: We believe in fostering talent and providing training and growth opportunities to help you succeed in the hospitality and spa industry.
• A Relaxing Atmosphere: Work in a tranquil, luxurious environment designed to provide guests with the ultimate in relaxation and rejuvenation.
• Flexibility & Benefits: Enjoy a flexible schedule, with evening, weekend, and holiday hours, and other benefits that help you maintain a work-life balance.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Previous experience in hospitality, retail, or the salon/spa industry is a plus. Experience with spa software and Microsoft Office is preferred.
• Skills: Ability to work with multi-line phone systems, sell products, and confidently educate guests on treatments and services.

Physical & Environmental Requirements

• Ability to stand for long periods, bend, reach, and lift up to 25 lbs.
• Ability to work in varying temperatures and maintain a professional appearance at all times.
• Must be able to work in a fast-paced, guest-focused environment.

Position Information

• Company: Winston Hospitality, Inc.
• Position: Spa Host - Male
• Status: Full Time
• Shift: First (Day), Second (Afternoon)
• Req #: 11067052
• Date Posted: July 03, 2026
• Location: 21444 World Way Drive, Thackerville, US, OK, 73459
• Job Category: Staff