Spa Host — Craft Memorable Guest Experiences & Upgrades

MGM Resorts International; United States; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Wellness incentives

Employee discounts: hotel, F&B, retail

Free meals in employee dining room

Free parking

Health & Income Protection

Professional development & community

Job summary

Bellagio, Las Vegas, seeks a Spa Host to welcome guests and craft a relaxing wellness experience. You will guide guests, answer questions, and ensure a memorable visit at the spa entrance.

Responsibilities include booking spa services, handling cash, and promoting treatments. Prior guest service or spa/salon experience is desirable; must be 18+. Perks include wellness programs, employee discounts, free meals, and parking.

Qualifications

• Guest service experience is preferred.
• Spa or salon setting experience is a plus.
• Must be 18 years of age or older.

Responsibilities

• Consistently offer professional, friendly and engaging service to exceed guest expectations.
• Follow all departmental policies and procedures including safety and sanitation policies.
• Maintain spa facilities and locker areas, assist guests with the use of sauna, steam, whirlpools, and other spa amenities.
• Assist guests in booking spa services via spa software, direct guests to appointments, manage cash bank daily, and retain knowledge of spa services and booking software.
• Promote and sell service treatments, enhancements, upgrades and retail products.

Skills

Guest service experience

Spa or salon setting experience

Must be 18 years or older

Job description

Bellagio, Las Vegas, seeks a Spa Host to welcome guests and craft a relaxing wellness experience. You will guide guests, answer questions, and ensure a memorable visit at the spa entrance.

Responsibilities include booking spa services, handling cash, and promoting treatments. Prior guest service or spa/salon experience is desirable; must be 18+. Perks include wellness programs, employee discounts, free meals, and parking.