Spa Guest Experience Specialist

montage; Peapack-Gladstone (NJ); On-site; USD 21,000 - 29,000; Full time

Job summary

Montage International is seeking a Spa Attendant to warmly welcome guests, guide them through their spa experience, and help maintain cleanliness and order throughout the facility.

The role emphasizes energetic, service‑minded individuals with a background in customer service and a commitment to guest satisfaction. Duties include locker assistance, towel management, and desk upkeep in a fast‑paced spa environment.

Qualifications

• Experience in customer service or hospitality environment.
• Energetic and service oriented with an affinity for order and cleanliness.
• Comfortable guiding guests and handling locker rooms and amenities.

Responsibilities

• Welcome guests and guide them to lockers.
• Anticipate guest needs and fulfill requests promptly.
• Issue locker keys and towels; monitor returns.
• Help maintain cleanliness and organization of locker rooms and desk.
• Ensure sufficient towels, robes and guest-wear are available.
• Keep the issue desk tidy and drawers organized.
• Assist with removing used linen and restocking.

Skills

Guest service

Customer service

Friendly

Ability to multi-task

Education

High School Diploma or equivalent

Job description

Montage International is seeking a Spa Attendant to warmly welcome guests, guide them through their spa experience, and help maintain cleanliness and order throughout the facility.

The role emphasizes energetic, service‑minded individuals with a background in customer service and a commitment to guest satisfaction. Duties include locker assistance, towel management, and desk upkeep in a fast‑paced spa environment.