Spa Guest Experience Specialist

Montage International; Northern (KY); Hybrid; USD 20,000 - 29,000; Full time

Job summary

Montage International is seeking a Spa Attendant who is energetic and service oriented to guide guests through the spa experience and uphold standards. The role requires handling lockers, towels, and guest requests with friendliness and efficiency.

Qualifications include a High School Diploma or equivalent and at least one year in customer service; spa or health club experience is preferred. This is a fulltime, on-site position in our Kentucky location.

Qualifications

• High School Diploma or equivalent preferred.
• Previous spa or health club experience preferred.
• Minimum of one year experience in customer service.

Responsibilities

• Welcoming guests and showing them to their lockers.
• Anticipate guest needs and efficiently handle all guest requests.
• Issues locker keys and towels and monitors the return of those items.
• Assist with the cleanliness and organization of locker rooms and issue desk.
• Ensuring an adequate supply of clean towels, robes and guest-wear are available.
• Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets.
• Assisting with removing used linen and restocking linen.

Education

High School Diploma or equivalent

Job description

Montage International is seeking a Spa Attendant who is energetic and service oriented to guide guests through the spa experience and uphold standards. The role requires handling lockers, towels, and guest requests with friendliness and efficiency.

Qualifications include a High School Diploma or equivalent and at least one year in customer service; spa or health club experience is preferred. This is a fulltime, on-site position in our Kentucky location.