Spa Guest Experience & Membership Sales Specialist

handandstonecareers; Surprise (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Hand & Stone Massage and Facial Spas in Surprise, AZ is seeking Spa Associates to host guests, answer phones, schedule appointments, and guide members through the menu of services to create memorable visits.

The role emphasizes membership sales, outstanding customer service, and smooth day-to-day operations. We offer flexible shifts, training and development, advancement opportunities, health insurance, employee discounts, and a supportive, growth‑oriented environment.

Qualifications

• Meet membership sales goals.
• Have knowledge of the menu of services.
• Provide excellent customer service to members and guests.
• Communicate promotions and service options clearly.
• Maintain spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service to members and guests.
• Explain promotions and service options to clients.
• Maintain spa cleanliness and organization.
• Answer phones, schedule appointments, and file documents.
• Support members and guests to ensure a memorable visit.

Skills

Customer service

Sales

Communication

Membership sales

Job description

Hand & Stone Massage and Facial Spas in Surprise, AZ is seeking Spa Associates to host guests, answer phones, schedule appointments, and guide members through the menu of services to create memorable visits.

The role emphasizes membership sales, outstanding customer service, and smooth day-to-day operations. We offer flexible shifts, training and development, advancement opportunities, health insurance, employee discounts, and a supportive, growth‑oriented environment.