Spa Membership & Guest Experience Advocate

Hand & Stone - Anthem; Anthem (AZ); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Paid time off

Training development

Company events

Employee discounts

Flexible scheduling

Free snacks

Job summary

Hand & Stone Massage and Facial Spas in Anthem, AZ is seeking Spa Associates to warmly welcome members and guests, promote services, and drive membership sales. You will answer phones, schedule appointments, maintain a clean, inviting spa environment, and contribute to a memorable client experience.

We offer flexible schedules, ongoing training and growth potential, plus benefits such as free uniforms, discounts, and paid time off.

Qualifications

• Meet membership sales goals and promote spa services.
• Provide excellent customer service to members and guests.
• Communicate promotions and service options clearly.
• Maintain spa cleanliness and professional appearance.
• Answer phones and schedule appointments.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Hand & Stone Massage and Facial Spas in Anthem, AZ is seeking Spa Associates to warmly welcome members and guests, promote services, and drive membership sales. You will answer phones, schedule appointments, maintain a clean, inviting spa environment, and contribute to a memorable client experience.

We offer flexible schedules, ongoing training and growth potential, plus benefits such as free uniforms, discounts, and paid time off.