Spa Guest Experience & Membership Sales Pro

Hand & Stone Franchise Corp; West Palm Beach (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome clients at the Shoppes at Ibis Hand & Stone off Northlake Blvd. You will drive membership sales, know the full menu of services, and deliver 5-star experiences. Join a team focused on guest care, sales, and scheduling in a bustling West Palm Beach setting.

The role emphasizes guest service, sales acumen, and maintaining spa standards while offering flexible shifts and growth opportunities within a recognized wellness brand.

Qualifications

• Provide excellent customer service to members and guests.
• Meet membership sales goals.
• Communicate sales, promotions, and service options with clients.
• Maintain spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Customer service

Phone etiquette

Sales

Communication

Scheduling

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome clients at the Shoppes at Ibis Hand & Stone off Northlake Blvd. You will drive membership sales, know the full menu of services, and deliver 5-star experiences. Join a team focused on guest care, sales, and scheduling in a bustling West Palm Beach setting.

The role emphasizes guest service, sales acumen, and maintaining spa standards while offering flexible shifts and growth opportunities within a recognized wellness brand.