Spa Guest Experience Associate — 5-Star Service & Growth

Hand & Stone Massage and Facial Spa; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking energetic Spa Associates to deliver a 5-star guest experience at our West Palm Beach location. You will greet clients, assist with scheduling, and promote services while maintaining a pristine, welcoming environment.

We offer flexible shifts, competitive pay, health insurance options, paid time off, and opportunities for advancement within a supportive wellness leader with 20 years of industry presence.

Qualifications

• Exceptional customer service and strong communication skills.
• Ability to multitask and handle phones professionally.
• Friendly, welcoming demeanor and a team player attitude.

Responsibilities

• Answer phones and schedule appointments
• Provide excellent customer service to members and guests
• Explain services and promotions to clients
• Maintain spa cleanliness and organization
• Support managers with daily operational tasks

Skills

Customer service

Communication

Phone etiquette

Job description

Hand & Stone Massage and Facial Spas is seeking energetic Spa Associates to deliver a 5-star guest experience at our West Palm Beach location. You will greet clients, assist with scheduling, and promote services while maintaining a pristine, welcoming environment.

We offer flexible shifts, competitive pay, health insurance options, paid time off, and opportunities for advancement within a supportive wellness leader with 20 years of industry presence.