Spa Guest Experience & Membership Sales

Hand & Stone - 10130 Northlake Blvd - West Palm Beach, FL; West Palm Beach (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas in West Palm Beach is seeking energetic Spa Associates to welcome guests, answer calls, and schedule appointments. You will help lead membership sales and deliver a consistent 5-star guest experience in a busy spa environment.

We offer multiple shifts, full-time and part-time roles, and a supportive team culture focused on growth, training, and exceptional service at the Shoppes at Ibis, Northlake Blvd. Join us to advance your spa career.

Qualifications

• Provide excellent customer service to members and guests.
• Answer phones, schedule appointments, and file documents.
• Maintain spa cleanliness standards.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Membership sales

Customer service

Phone sales

Job description

Hand & Stone Massage and Facial Spas in West Palm Beach is seeking energetic Spa Associates to welcome guests, answer calls, and schedule appointments. You will help lead membership sales and deliver a consistent 5-star guest experience in a busy spa environment.

We offer multiple shifts, full-time and part-time roles, and a supportive team culture focused on growth, training, and exceptional service at the Shoppes at Ibis, Northlake Blvd. Join us to advance your spa career.