Spa Sales & Guest Experience Pro

Hand & Stone Franchise Corp; Hoboken (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

KinderCare discount

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas is hiring Spa Associates to welcome members, schedule appointments, and promote services. You will be the host of the spa, delivering 5-star experiences and building lasting client relationships.

This role emphasizes customer service, sales of memberships, and maintaining a clean, friendly environment. Training, growth, flexible shifts, and benefits are offered as part of our commitment to your development and well-being.

Qualifications

• Experience in customer service or retail preferred.
• Willingness to learn about spa services and promotions.
• Ability to meet membership sales goals and provide excellent service.

Responsibilities

• Meet membership sales goals.
• Know the menu of services in detail.
• Provide excellent customer service to members and guests, building lasting connections.
• Communicate sales, promotions, and service options with clients clearly.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform other duties as assigned.

Skills

Customer service

Sales ability

Communication

Job description

Hand & Stone Massage and Facial Spas is hiring Spa Associates to welcome members, schedule appointments, and promote services. You will be the host of the spa, delivering 5-star experiences and building lasting client relationships.

This role emphasizes customer service, sales of memberships, and maintaining a clean, friendly environment. Training, growth, flexible shifts, and benefits are offered as part of our commitment to your development and well-being.