Spa Concierge & Membership Sales Pro

Hand & Stone Massage and Facial Spa; Boca Raton (FL); On-site; USD 1,928,640 - 2,479,680; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Free food & snacks

Opportunity for advancement

Training & development

LifeMart program benefits available in

KinderCare discount

Job summary

Hand & Stone Massage and Facial Spa is seeking a guest-focused Spa Associate in Boca Raton, FL to welcome clients, explain services, and promote memberships while delivering a five-star experience. Your role is pivotal in creating memorable visits and fostering client loyalty, with shifts designed to fit various schedules.

The position offers opportunities for advancement, training, and a supportive team environment within a well-known wellness brand.

Qualifications

• Strong customer service and relationship building skills.
• Excellent verbal and written communication for client interactions.
• Ability to sell memberships and services with a friendly, professional approach.

Responsibilities

• Meet membership sales goals.
• Know the menu of services and explain options to members and guests.
• Provide outstanding customer service and build lasting client connections.
• Communicate promotions and service options clearly to clients.
• Maintain spa cleanliness and organize front desk tasks.
• Answer phones, schedule appointments, and handle administrative duties.

Skills

Customer service

Phone handling

Sales attention

Communication

Job description

Hand & Stone Massage and Facial Spa is seeking a guest-focused Spa Associate in Boca Raton, FL to welcome clients, explain services, and promote memberships while delivering a five-star experience. Your role is pivotal in creating memorable visits and fostering client loyalty, with shifts designed to fit various schedules.

The position offers opportunities for advancement, training, and a supportive team environment within a well-known wellness brand.