Spa Membership Sales & Guest Experience Lead

handandstonecareers; Wake Forest (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Childcare Discounts

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas is seeking friendly Spa Associates to welcome guests, answer phones, schedule appointments, and provide 5-star service while promoting our services.

We offer flexible shifts, a supportive environment, ongoing training through live webinars, opportunities for advancement, and family-friendly benefits including KinderCare discounts and LifeMart perks for ADP-partner spas.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking friendly Spa Associates to welcome guests, answer phones, schedule appointments, and provide 5-star service while promoting our services.

We offer flexible shifts, a supportive environment, ongoing training through live webinars, opportunities for advancement, and family-friendly benefits including KinderCare discounts and LifeMart perks for ADP-partner spas.