Spa Guest Experience Lead

The-Adolphus; Dallas (TX); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

PTO exchange

Medical/Dental/Vision benefits

Maternity/Paternity leave

Pet insurance

401k matching

Student loan repayment

Job summary

The Adolphus in Dallas, TX is seeking a Spa Guest Experience Coordinator to warmly greet guests, answer questions, and manage appointments and transactions at the spa front desk. This full-time role requires delivering a welcoming atmosphere and providing information on spa services and products.

Responsibilities include greeting guests, assisting with questions, booking appointments, checking guests in, and processing charges for services rendered.

Qualifications

• Prior spa or guest services experience required.
• Ability to greet guests warmly and answer questions about services.
• Experience with scheduling and billing is preferred.

Responsibilities

• Greet guests at reception and answer calls with a smile.
• Assist guests with spa service queries and product information.
• Book appointments and check guests into the system.
• Process charges for services performed.

Skills

Guest services

Customer interaction

Job description

The Adolphus in Dallas, TX is seeking a Spa Guest Experience Coordinator to warmly greet guests, answer questions, and manage appointments and transactions at the spa front desk. This full-time role requires delivering a welcoming atmosphere and providing information on spa services and products.

Responsibilities include greeting guests, assisting with questions, booking appointments, checking guests in, and processing charges for services rendered.