Spa Guest Experience Concierge

Adolphus; Dallas, Northern (TX, KY); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

PTO and PTO exchange

Medical/dental/vision benefits

Maternity/paternity leave

Pet insurance

Company-matched dependent care & 401k

Student loan repayment program

Job summary

The Adolphus in Dallas, TX is seeking a Spa Guest Experience Coordinator to warmly greet guests, answer questions about spa services, book appointments, and check guests in and bill for services.

This full-time role requires the ability to read guest moods, provide treatment advice, and maintain a welcoming reception area, with benefits including comprehensive health coverage and retirement plans.

Qualifications

• Prior experience required

Responsibilities

• Maintain a clean reception area and a consistent presence at the desk
• Bill treatments accurately and in a timely manner
• Ensure any queries or concerns are addressed rapidly and professionally
• Prepare schedules for the next day’s arrivals, making sure treatments are booked accurately and in a suitable timeframe
• Knowledgeable of the type of treatments available and be able to give advice on treatment procedures
• Ability to read a guest's mood and work with them accordingly

Skills

Prior experience

Job description

The Adolphus in Dallas, TX is seeking a Spa Guest Experience Coordinator to warmly greet guests, answer questions about spa services, book appointments, and check guests in and bill for services.

This full-time role requires the ability to read guest moods, provide treatment advice, and maintain a welcoming reception area, with benefits including comprehensive health coverage and retirement plans.