Spa Guest Experience Lead

Wequassett; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Discounts

Wellness Classes

Community Atmosphere

Employee Recognition

Job summary

Lake Austin Spa Resort in Austin, TX is seeking a Spa Coordinator to be a welcoming first point of contact for guests, register arrivals, and manage guest files.

You will schedule services, post charges, and assist guests with accounts while maintaining a clean, organized workspace and supporting ongoing training. This role requires a high school diploma and at least one year in customer service, with weekend flexibility and teamwork valued.

Qualifications

• High school diploma or GED required.
• At least one year of customer service experience.
• Pleasant personality and team player.
• Flexibility with weekends and holidays.

Responsibilities

• Greet and register guests on arrival.
• Schedule spa services using a computerized system.
• Post guest charges and assist with payments.
• Maintain a clean, organized work area.
• Support training and staff meetings.

Skills

Communication skills

Active listening

People skills

Education

High school diploma or GED

Tools

Spa software

Computer systems

Job description

Lake Austin Spa Resort in Austin, TX is seeking a Spa Coordinator to be a welcoming first point of contact for guests, register arrivals, and manage guest files.

You will schedule services, post charges, and assist guests with accounts while maintaining a clean, organized workspace and supporting ongoing training. This role requires a high school diploma and at least one year in customer service, with weekend flexibility and teamwork valued.