Spa & Guest Experience Concierge

Trump Organization; Florida; On-site; USD 17,000 - 25,000; Full time

Job summary

Trump National Golf Club Jupiter seeks a friendly Spa/Salon Receptionist to welcome members and guests, answer calls, relay messages, and schedule Spa and Salon appointments. You will handle member-billing transactions and maintain knowledge of Spa & Salon services and treatments.

The role requires solid communication skills, basic math, and the ability to interact with members at all levels within the club. Training provided, with a focus on exceptional customer service.

Qualifications

• High school diploma or GED required; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and present information to customers and colleagues.

Responsibilities

• Answer telephones and relay messages promptly.
• Greet members and guests and schedule Spa and Salon appointments.
• Process payments for services or products at the Spa.
• Maintain a clean, welcoming reception and Spa Store area.

Skills

Customer service

Reception duties

Telephone etiquette

POS software

Education

High school diploma or GED

Tools

Word Processing

POS software

Job description

Trump National Golf Club Jupiter seeks a friendly Spa/Salon Receptionist to welcome members and guests, answer calls, relay messages, and schedule Spa and Salon appointments. You will handle member-billing transactions and maintain knowledge of Spa & Salon services and treatments.

The role requires solid communication skills, basic math, and the ability to interact with members at all levels within the club. Training provided, with a focus on exceptional customer service.