Spa Guest Experience Associate — Flexible Hours & Growth

handandstonecareers; Miami (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas, in Miami, invites a Spa Associate to welcome guests, answer phones, schedule appointments, and help clients select services. You are the host of the spa, dedicated to creating 5‑star experiences for every client and ensuring every visit becomes a highlight of their month.

This role offers flexible shifts, a clear path for advancement, and training via live webinars, plus a strong membership and product sales focus to boost your paycheck and grow with a

Responsibilities

• Meet and exceed membership sales goals
• Meet and exceed retail product sales goals
• Meet and exceed gift card sales goals
• Meet and exceed sales goals
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas, in Miami, invites a Spa Associate to welcome guests, answer phones, schedule appointments, and help clients select services. You are the host of the spa, dedicated to creating 5‑star experiences for every client and ensuring every visit becomes a highlight of their month.

This role offers flexible shifts, a clear path for advancement, and training via live webinars, plus a strong membership and product sales focus to boost your paycheck and grow with a