Spa Guest Experience & Sales Associate

Hand & Stone Massage and Facial Spa; Carle Place (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Performance bonus

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa is seeking a friendly Spa Associate to welcome guests, answer calls, schedule appointments, and promote services. You will help guests select memberships, uphold cleanliness standards, and contribute to a warm, five-star experience. Training and growth opportunities are offered within a supportive team.

Join a busy, customer-focused environment with flexible shifts and a path to advancement through performance-based rewards.

Qualifications

• Provide excellent customer service to members and guests.
• Meet membership sales goals.
• Clear communication of promotions and service options.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Customer service

Sales

Phone etiquette

Job description

Hand & Stone Massage and Facial Spa is seeking a friendly Spa Associate to welcome guests, answer calls, schedule appointments, and promote services. You will help guests select memberships, uphold cleanliness standards, and contribute to a warm, five-star experience. Training and growth opportunities are offered within a supportive team.

Join a busy, customer-focused environment with flexible shifts and a path to advancement through performance-based rewards.