Spa General Manager — Lead Team, Elevate Experience

Massage Envy 1, LLC; Folsom (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Massage Envy in Folsom, CA is seeking a General Manager to lead a team of wellness professionals and drive member experiences. The role requires directing daily operations, coaching staff, promoting memberships and retail sales, while maintaining a safe, therapeutic environment.

You will manage scheduling, performance, and guest satisfaction, with nights and weekends standard. Expect 32–40 hours weekly in-clinic, with a focus on high service standards and team engagement.

Qualifications

• Experience supervising a team in a service environment such as spa, salon, or gym.
• Ability to multi-task, prioritize, and guide staff through daily operations.
• Strong leadership skills with focus on coaching and performance feedback.

Responsibilities

• Recruit and retain team members through interviewing, onboarding and training.
• Oversee operations: memberships, retail, deposits, inventory, and compliance.
• Set goals, analyze performance and drive growth while ensuring a safe environment.
• Resolve customer challenges professionally and fairly, with strong communication.
• Develop staff by providing ongoing training and clear expectations.

Skills

Management experience

Sales experience

People leadership

Team motivation

Job description

Massage Envy in Folsom, CA is seeking a General Manager to lead a team of wellness professionals and drive member experiences. The role requires directing daily operations, coaching staff, promoting memberships and retail sales, while maintaining a safe, therapeutic environment.

You will manage scheduling, performance, and guest satisfaction, with nights and weekends standard. Expect 32–40 hours weekly in-clinic, with a focus on high service standards and team engagement.