General Manager

ADP, Inc.; Folsom (CA); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Manager of the Year

Leadership Training

Franchise Owner Support

Caring Community

Job summary

Massage Envy is seeking a General Manager in Folsom, CA. Lead a caring team, drive memberships and retail sales, and ensure a premier client experience in a spa environment.

The role requires nights and weekends, strong leadership, and the ability to foster a positive workplace culture while maintaining high performance and compliance across operations.

Qualifications

• Has management and/or sales experience, preferably in personal service environments.
• Natural leaders who can coach and support a team.
• Ability to handle tough conversations professionally and constructively.

Responsibilities

• Recruit and retain team members including interviewing, onboarding, training, and day-to-day support.
• Manage operational aspects: drive memberships, promote retail sales, oversee deposits and inventory, ensure legal compliance.
• Set goals, prioritize work, and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe environment.
• Empower team members with clear expectations and ongoing training.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Full Time Management 80 | Folsom, Folsom, CA, US

3 days ago Requisition ID: 1019

Salary Range: $25.00 To $26.00 Hourly

General Manager

Job Description

Where Better Careers Begin!

Are you a natural leader who loves to inspire others to succeed? At Massage Envy, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Good at multi-tasking and prioritizing tasks.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
• Must be willing to work a minimum of 32 hours weekly in clinic on average and a maximum of 40 hours weekly (unless otherwise approved)

NIGHTS AND WEEKENDS ARE REQUIRED.

Day-to-Day:

• Recruit and retain team members including interviewing, onboarding, training, and day to day support
• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• Involved and invested Franchise Owners who will guide and support you to ensure you feel confident in your role
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead a team and help people feel their best, we can't wait to meet you!