Spa Front Desk & Wellness Concierge (Bilingual)

HEALING THERAPY SPA; Whittier (CA); On-site; USD 51,577,000 - 71,635,000; Full time

Benefits offered by this job

Performance bonuses

Commission potential

Job summary

Healing Therapy Spa in Whittier, CA is seeking a friendly Front Desk / Receptionist to be the welcoming face of our spa. You will handle calls, scheduling, check-ins, and promoting services while delivering a warm, professional guest experience.

The ideal candidate has at least 1 year of experience, strong communication, and bilingual English/Spanish skills. Weekend availability and reliability are important to thrive in our fast-paced wellness environment.

Qualifications

• At least 1 year of experience in a similar role (spa, wellness or customer service preferred).
• Excellent customer service and communication skills.
• Friendly, positive and professional personality.
• Strong organizational skills and ability to multitask.
• Sales-minded and comfortable following up on leads.
• Reliability, punctuality and ability to work weekends.
• Bilingual proficiency in English and Spanish.

Responsibilities

• Answer calls, texts, and Instagram DMs professionally.
• Schedule and confirm appointments to ensure smooth operations.
• Greet clients and create a warm first impression.
• Promote facials, massages, memberships, and consultations.
• Follow up with leads to grow the community.
• Help meet monthly booking and sales goals.
• Manage front desk and daily administrative tasks.

Skills

Customer service

Communication

Organization

Sales mindset

Bilingual English/Spanish

Reliability & punctuality

Weekend availability

Job description

Healing Therapy Spa in Whittier, CA is seeking a friendly Front Desk / Receptionist to be the welcoming face of our spa. You will handle calls, scheduling, check-ins, and promoting services while delivering a warm, professional guest experience.

The ideal candidate has at least 1 year of experience, strong communication, and bilingual English/Spanish skills. Weekend availability and reliability are important to thrive in our fast-paced wellness environment.