Spa Front Desk Specialist - Guest Experience & Scheduling

The Crescent Hotels Group; Williamsburg (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Exceptional benefits plan

401K matching program

Property discounts for family members

Job summary

The Crescent Hotels Group is seeking a Front Desk Attendant at the Spa of Colonial Williamsburg in Virginia. You will be responsible for providing exceptional service to guests, managing appointments for the spa, and ensuring a welcoming environment.

The ideal candidate will have at least 2 years of guest service experience and administrative skills to coordinate daily operations effectively. This role offers competitive compensation, benefits, and opportunities for growth within the company.

Qualifications

• Minimum of 2 years of experience in a guest service capacity.
• Minimum of 2 years of administrative/organizational skills.
• Ability to communicate effectively in English.

Responsibilities

• Greet guests with a warm welcome and professional demeanor.
• Schedule appointments and provide guests with accurate information.
• Promote spa services and handle guest complaints.

Skills

Guest service

Administrative skills

Communication

Mathematical skills

Education

High school diploma or equivalent

Job description

The Crescent Hotels Group is seeking a Front Desk Attendant at the Spa of Colonial Williamsburg in Virginia. You will be responsible for providing exceptional service to guests, managing appointments for the spa, and ensuring a welcoming environment.

The ideal candidate will have at least 2 years of guest service experience and administrative skills to coordinate daily operations effectively. This role offers competitive compensation, benefits, and opportunities for growth within the company.