Spa Front Desk Sales Associate - Memberships + Commission

Hand & Stone Chesapeake; Chesapeake (VA); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Hand & Stone Chesapeake is seeking a Sales Associate to join our front desk team. This commission-based role starts with an hourly base of $13, with potential to reach $16–$20+ per hour through a generous commission structure, while providing customer-focused service in a spa setting.

You will learn promotions, sell memberships and gift cards, meet daily and monthly sales quotas, and work with a supportive team to grow revenue and promote member loyalty.

Qualifications

• Excellent verbal communication skills.
• Strong customer service and relationship-building abilities.
• Learn business development skills and sales techniques.
• Remain agile and adapt to changing sales promotions.
• Work independently and as part of a team.

Responsibilities

• Support spa efforts to increase memberships and revenue by learning deals and promotions.
• Meet daily, weekly, and monthly sales quotas and contribute to team goals.
• Utilize training resources and scripts to stay successful.
• Book and reschedule appointments using Zenoti scheduling platform.
• Address customer inquiries related to payment and services.
• Perform light tasks and peer training as needed.

Skills

Verbal communication

Customer service

Relationship building

Sales techniques

Teamwork

Job description

Hand & Stone Chesapeake is seeking a Sales Associate to join our front desk team. This commission-based role starts with an hourly base of $13, with potential to reach $16–$20+ per hour through a generous commission structure, while providing customer-focused service in a spa setting.

You will learn promotions, sell memberships and gift cards, meet daily and monthly sales quotas, and work with a supportive team to grow revenue and promote member loyalty.