Spa Front Desk Receptionist

Massage Heights - Alamo Heights/Bandera/Leon Sprin; Schertz (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant team at a leading wellness center where your passion for helping others can shine! This role offers a unique opportunity to engage with guests, providing exceptional service while managing appointments and payments in a dynamic environment. With guaranteed pay raises and quarterly bonuses, you will be part of a supportive team that values growth and fun. If you thrive in a fast-paced setting and have a flexible schedule, this position is perfect for you. Embrace the chance to make a difference in people's lives while enjoying fantastic benefits, including free massages and health insurance.

Benefits

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Free Monthly Massages and Facials

Employee Assistance Program

Qualifications

• Must have reliable transportation to commute between locations.
• Outstanding customer service and problem-solving skills required.

Responsibilities

• Greet guests warmly and maintain a positive atmosphere.
• Schedule appointments and collect payments efficiently.

Skills

Customer service skills

Problem-solving skills

Positive attitude

Phone etiquette

Multi-tasking

Tools

Robust software system

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Do you have a passion for helping people? Can you learn and implement new computer technologies? Can you work well and thrive in a fast-paced team environment? If yes, we want to get to know you! We are The Inspire People/Massage Heights San Antonio looking for a Rockstar to join our Front Desk Team!

**Must be able to be very flexible with required shifts. We are looking for someone with a largely open schedule, and reliable transportation. We are seeking candidates who have very flexible schedule. Candidates must be able to work 3-5 shifts per week, including weekends, and most likely these will be a mix of morning and/or evening shifts.**

**We offer a competitive compensation with $1/ hour increases every 6 months guaranteed plus quarterly bonuses!**

Responsibilities:

• Greet Guests and Members with warm, welcoming, and positive energy
• Answer phones with fantastic phone etiquette, including upbeat tone and articulation
• Maintain a mature temperament
• Build rapport with Guest and Members while waiting in lobby
• Schedule appointments, check Guests and Members in and out, and collect payments within our robust software system
• Present/sell membership programs to new Guests
• Retain Members by providing an excellent client experience
• Work efficiently in a fast-paced environment

Requirements:

• Must have reliable transportation to commute between all eight of our locations
• Must have outstanding customer service and problem-solving skills
• Must have a positive attitude
• Must have friendly and professional phone etiquette
• Must have the ability to objectively receive feedback and integrate it into your work
• Must have the flexibility to work a non-traditional schedule
• Must have the ability to multi-task

Additional Benefits:

• Be part of a team that encourages growth, has fun and builds relationships
• Medical Benefits available - Medical, Dental, Vision, and Life
• Paid Time Off
• Free Monthly Massages and Facials
• Team Member Discounts
• Employee Assistance Program
• Competitive pay with $1 pay raises every 6 months and quarterly bonuses!

**We will only be moving forward with candidates who have completed the assessment portion of our hiring process. Thank you!!!**