Spa Front Desk Receptionist

Massage Heights - Alamo Heights/Bandera/Leon Sprin; San Antonio (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in wellness is seeking a passionate individual to join their Front Desk Team. This dynamic role involves providing exceptional customer service, greeting guests with warmth, and efficiently managing appointments. With a focus on teamwork and growth, the company offers a vibrant work environment where employees can thrive. Enjoy competitive compensation, including guaranteed raises and bonuses, while being part of a supportive team that values relationships and personal development. If you are ready to make a difference in people's lives and grow your career, this opportunity is for you!

Benefits

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Free Monthly Massages and Facials

Employee Assistance Program

Qualifications

• Outstanding customer service and problem-solving skills are essential.
• Sales experience and friendly phone etiquette are required.

Responsibilities

• Greet guests and members with positive energy and maintain a welcoming atmosphere.
• Schedule appointments and collect payments using the software system.

Skills

Customer Service

Problem-Solving

Sales Experience

Phone Etiquette

Multi-tasking

Tools

Robust Software System

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Do you have a passion for helping people? Can you learn and implement new computer technologies? Can you work well and thrive in a fast-paced team environment? If yes, we want to get to know you! We are The Inspire People/Massage Heights San Antonio looking for a Rockstar to join our Front Desk Team!

We have 8 Massage Heights locations in San Antonio – Alamo Heights, Leon Springs, Bandera, 1604 and Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Visit us at www.theinspirepeople.com to learn more about our Team and Culture!

Job Requirements:

We are seeking candidates who have very flexible schedules. Candidates must be able to work 3-5 shifts per week, including weekends and evening shifts.

We offer a competitive compensation with increases every 6 months guaranteed plus quarterly bonuses!

Responsibilities:

• Greet Guests and Members with warm, welcoming, and positive energy
• Answer phones with fantastic phone etiquette, including upbeat tone and articulation
• Maintain a mature temperament
• Build rapport with Guests and Members while waiting in the lobby
• Schedule appointments, check Guests and Members in and out, and collect payments within our robust software system
• Present/sell membership programs to all new Guests
• Retain Members by providing an excellent client experience
• Work efficiently in a fast-paced environment

Requirements:

• Must have outstanding customer service and problem-solving skills
• Must have sales experience
• Must have friendly and professional phone etiquette
• Must have the ability to objectively receive feedback and integrate it into your work
• Must have the flexibility to work both Saturday and Sunday, as well as evening shifts
• Must have the ability to multi-task

Additional Benefits:

• Be part of a team that encourages growth, has fun, and builds relationships
• Medical Benefits available - Medical, Dental, Vision, and Life
• Paid Time Off
• Free Monthly Massages and Facials
• Team Member Discounts
• Employee Assistance Program
• Competitive pay with pay raises every 6 months and quarterly bonuses!

We will only be moving forward with candidates who have completed the assessment portion of our hiring process. Thank you!