Spa Front Desk Receptionist

Heights Wellness Retreat; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading wellness retreat in San Antonio is seeking a Spa Front Desk Receptionist to join their dynamic team. The ideal candidate will thrive in a fast-paced environment, providing exceptional customer service while managing appointments and member relations. This role offers a competitive salary with guaranteed pay raises and bonuses, alongside a range of benefits including medical, dental, and paid time off.

Benefits

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Free Monthly Massages and Facials

Qualifications

• Must have outstanding customer service and problem-solving skills.
• Flexibility to work a non-traditional schedule.

Responsibilities

• Greet Guests and Members with warm, welcoming energy.
• Schedule appointments and collect payments.
• Retain Members by providing an excellent client experience.

Skills

Customer Service

Problem Solving

Positive Attitude

Multi-tasking

Job description

Join to apply for the Spa Front Desk Receptionist role at Heights Wellness Retreat

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Do you have a passion for helping people? Can you learn and implement new computer technologies? Can you work well and thrive in a fast-paced team environment? If yes, we want to get to know you! We are Massage Heights [LOCATION]

Visit us at www.theinspirepeople.com to learn more about our Team and Culture! See some of our team testimonials at https://www.youtube.com/watch?v=pNfT15sSUrw

Requirements:

• Must be able to be very flexible with required shifts. We are looking for someone with a largely open schedule, and reliable transportation. Candidates must be able to work 3-5 shifts per week, including weekends, with a mix of morning and/or evening shifts.

We offer a competitive compensation with $1/hour increases every 6 months guaranteed plus quarterly bonuses!

Responsibilities:

• Greet Guests and Members with warm, welcoming, and positive energy
• Answer phones with fantastic phone etiquette, including upbeat tone and articulation
• Maintain a mature temperament
• Build rapport with Guests and Members while waiting in lobby
• Schedule appointments, check Guests and Members in and out, and collect payments within our software system
• Present/sell membership programs to new Guests
• Retain Members by providing an excellent client experience
• Work efficiently in a fast-paced environment

Requirements:

• Must have reliable transportation to commute between all locations
• Must have outstanding customer service and problem-solving skills
• Must have a positive attitude
• Must have friendly and professional phone etiquette
• Ability to receive feedback and adapt
• Flexibility to work a non-traditional schedule
• Ability to multi-task

Benefits:

• Growth-oriented team environment
• Medical Benefits - Medical, Dental, Vision, Life
• Paid Time Off
• Free Monthly Massages and Facials
• Team Member Discounts
• Employee Assistance Program
• Competitive pay with $1 pay raises every 6 months and quarterly bonuses