Spa Front Desk Receptionist

Hotel Park City; Park City (UT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Commission opportunities

Base wage plus tips

Job summary

Hotel Park City in Park City, UT is seeking a friendly Spa Front Desk Receptionist to welcome guests, book spa reservations, and coordinate with therapists. You will answer phones, relay appointment details, process payments, and help guests feel relaxed from check-in to checkout.

Prior spa or customer service experience is helpful but not required. Strong communication, attention to detail, and a professional appearance are essential; commission opportunities are available in addition to base

Qualifications

• Spa front desk experience preferred but not required.
• Strong verbal and written communication skills.
• Attention to detail and professional appearance.

Responsibilities

• Provide excellent guest service and make/confirm spa reservations.
• Communicate upcoming appointments with therapists/service providers.
• Record and track payments; handle cashiering duties.
• Answer the phones and provide information about spa treatments.

Skills

Guest service

Communication skills

Cashiering

Phone handling

Job description

Have a talent at helping customers relax and feel at ease?

Creating a wonderful, relaxing experience for our guests while visiting our best in class Spa is the responsibility of our Spa Front Desk Receptionist at Hotel Park City - located in beautiful Park City, UT; proud member of Autograph Collection Hotels by Marriott International.

In this position, you provide excellent guest service to make and confirm spa reservations, communicate upcoming appointments with therapists and service providers, record and track payments, answer the phones and provide information about our various spa treatments. And you get to work in the beautiful, tranquil Spa work environment!

• Prior Spa experience and knowledge of Spa services & treatments is preferred but not required. Basic cashiering duties are also required. Some customer/guest service experience is essential.
• Must have strong verbal & written communication skills and attention to detail.
• Commission possibilities based on retail sales in addition to base wage.