Spa Front Desk Receptionist

Ruth's Chris Steak House; Park City (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Commission on sales

Job summary

Hotel Park City is seeking a Spa Front Desk Receptionist to deliver exceptional guest service in our tranquil spa environment. You will help guests relax, confirm reservations, and provide information on spa treatments.

The role involves answering phones, coordinating appointments with therapists, processing payments, and building rapport with guests. Prior spa experience is preferred, strong communication skills a must, and a commission potential based on retail sales is available.

Qualifications

• Prior Spa experience and knowledge of Spa services & treatments is preferred but not required.
• Must have strong verbal & written communication skills and attention to detail.

Responsibilities

• Make and confirm spa reservations and provide information about spa treatments.
• Communicate upcoming appointments with therapists and service providers.
• Record and track payments, answer the phones, and assist guests.

Skills

Spa knowledge

Guest service

Verbal communication

Attention to detail

Tools

POS system

Job description

Have a talent at helping customers relax and feel at ease?

Creating a wonderful, relaxing experience for our guests while visiting our best in class Spa is the responsibility of our Spa Front Desk Receptionist at Hotel Park City - located in beautiful Park City, UT; proud member of Autograph Collection Hotels by Marriott International.

In this position, you provide excellent guest service to make and confirm spa reservations, communicate upcoming appointments with therapists and service providers, record and track payments, answer the phones and provide information about our various spa treatments. And you get to work in the beautiful, tranquil Spa work environment!

• Prior Spa experience and knowledge of Spa services & treatments is preferred but not required. Basic cashiering duties are also required. Some customer/guest service experience is essential.
• Must have strong verbal & written communication skills and attention to detail.
• Commission possibilities based on retail sales in addition to base wage.