Spa Front Desk & Membership Concierge

Hand & Stone Massage and Facial Spa; Naples (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Company parties

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa, located in Hand & Stone - Fleming Island/Gainesville/Naples/Estero, is seeking a Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend?

Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer

Qualifications

• High school diploma or equivalent required.
• Must be 18 years old or older.
• Must be exceptionally organized and have great attention to detail.
• Must be a strong team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Detailed knowledge of the menu of services – training will be provided.
• Have excellent customer service to members and guests, while building relationships that last.
• Capable of working flexible hours.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive and energetic attitude.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Excellent customer service

Strong team player

Attention to detail

Work independently

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa, located in Hand & Stone - Fleming Island/Gainesville/Naples/Estero, is seeking a Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend?

Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer