Spa Front Desk Associate - Flexible Hours & Growth

Hand & Stone Careers; Naples (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training programs

Vision insurance

Performance bonus

Dental insurance

Employee discounts

Free uniforms

Company events

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Naples is seeking a Front Desk Associate to be the friendly, energetic first point of contact for members and guests. You will help with schedule management, promote services, and support a clean, welcoming spa environment.

We offer flexible shifts, training, and opportunities for advancement. A positive attitude and strong customer service skills are essential for success in this role.

Qualifications

• High school diploma or equivalent is required.
• Must be 18 years old or older.
• Must be exceptionally organized with great attention to detail.
• Must be a strong team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Detailed knowledge of the menu of services – training provided.
• Excellent customer service to members and guests, building lasting relationships.
• Capable of working flexible hours.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive and energetic attitude.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Team player

Detail oriented

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa in Naples is seeking a Front Desk Associate to be the friendly, energetic first point of contact for members and guests. You will help with schedule management, promote services, and support a clean, welcoming spa environment.

We offer flexible shifts, training, and opportunities for advancement. A positive attitude and strong customer service skills are essential for success in this role.