Spa Front Desk Leader in Training

Hand & Stone - 1185 Berkshire Blvd - Wyomissing, PA; Wyomissing (Berks County); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k) with 5% company match

Medical, Vision, Dental, Life Insurance

Paid Time Off

Service & product discounts

Growth opportunities within a multi-unit organization

Job summary

Hand & Stone in Wyomissing, PA is looking for a General Manager in Training (GMIT) to drive sales performance and lead a front desk team. This role focuses on operational excellence and guest experience while preparing for future leadership opportunities.

The ideal candidate will have 1-3 years of leadership experience and a strong background in sales. The position offers a competitive compensation package that includes hourly pay, commissions, and performance-based bonuses, with earnings up to $45,000.

Qualifications

• 1–3 years of leadership experience preferred.
• Proven ability to lead, coach, or influence a team.
• Strong level of accountability and solutions-oriented mindset.

Responsibilities

• Achieve and exceed sales goals.
• Own daily front desk operations.
• Train and develop new front desk team members.

Skills

Sales background

Leadership experience

Strong communication skills

Customer service

Flexibility

Tools

Booking systems (Zenoti or similar)

Job description

Hand & Stone in Wyomissing, PA is looking for a General Manager in Training (GMIT) to drive sales performance and lead a front desk team. This role focuses on operational excellence and guest experience while preparing for future leadership opportunities.

The ideal candidate will have 1-3 years of leadership experience and a strong background in sales. The position offers a competitive compensation package that includes hourly pay, commissions, and performance-based bonuses, with earnings up to $45,000.