Spa Front Desk Leader—GM in Training

Hand & Stone - 14983 S Dixie Hwy - Palmetto Bay, FL; United States; On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Growth opportunities

Service & product discounts

Job summary

Hand & Stone Massage and Facial Spa in Palmetto Bay is seeking a high-energy General Manager in Training (GMIT) to lead the front desk operations and drive sales performance. The ideal candidate is a motivated leader with a strong background in sales and customer service who thrives in a fast-paced environment.

This role offers the opportunity for advancement within the organization, with compensation structured around hourly pay, uncapped commissions, and performance-based bonuses, with average earnings up to $45,000.

Qualifications

• 1–3 years of leadership experience preferred.
• Strong background in sales or customer service.
• Experience with booking systems (Zenoti or similar) is a plus.

Responsibilities

• Drive sales performance while exceeding sales goals.
• Lead and coach the front desk team.
• Assist the General Manager with operational execution.

Skills

Leadership experience

Sales background

Customer service skills

Coaching ability

Communication skills

Job description

Hand & Stone Massage and Facial Spa in Palmetto Bay is seeking a high-energy General Manager in Training (GMIT) to lead the front desk operations and drive sales performance. The ideal candidate is a motivated leader with a strong background in sales and customer service who thrives in a fast-paced environment.

This role offers the opportunity for advancement within the organization, with compensation structured around hourly pay, uncapped commissions, and performance-based bonuses, with average earnings up to $45,000.