Spa Front Desk Leader — Drive Sales & Guest Experience

Hand & Stone; Reston (VA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Paid time off

Employee discounts

Opportunity for advancement

Job summary

Hand & Stone in Reston, VA, is seeking a General Manager in Training (GMIT) to join our dynamic team. This role focuses on driving sales performance and leading a front desk team to deliver exceptional guest experiences.

As a GMIT, you'll be instrumental in achieving sales goals, developing talent, and executing operational excellence, all within a supportive and growth-oriented culture.

With competitive pay and potential earnings of up to $45,000 per year, you'll be well-positioned for future leadership opportunities.

Qualifications

• 1-3 years of leadership experience preferred.
• Strong background in sales and performance-driven environments.
• Proven ability to lead and coach a team.

Responsibilities

• Achieve and exceed sales goals for memberships, retail, and services.
• Coach the team on sales behaviors and conversion.
• Lead front desk operations and team performance.

Skills

Leadership experience

Sales background

Customer service skills

Interpersonal skills

Accountability

Tools

Booking systems (Zenoti or similar)

Job description

Hand & Stone in Reston, VA, is seeking a General Manager in Training (GMIT) to join our dynamic team. This role focuses on driving sales performance and leading a front desk team to deliver exceptional guest experiences.

As a GMIT, you'll be instrumental in achieving sales goals, developing talent, and executing operational excellence, all within a supportive and growth-oriented culture.

With competitive pay and potential earnings of up to $45,000 per year, you'll be well-positioned for future leadership opportunities.