Spa GM in Training: Lead Front Desk & Sales

Hand & Stone - 2157 York Rd - Timonium, MD; Timonium (MD); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) with 5% company match

Paid time off

Job summary

Hand & Stone Massage and Facial Spa in Timonium is seeking a high-energy General Manager in Training. This role focuses on driving sales performance and leading the front desk team to provide excellent guest experiences.

With a competitive compensation structure and numerous benefits, this position offers opportunities for personal and professional growth within a supportive company culture.

Qualifications

• 1-3 years of leadership experience preferred.
• Strong background in sales, customer service, or performance-driven environments.
• Proven ability to lead, coach, or influence a team.

Responsibilities

• Lead the front desk operations and meet sales/service goals.
• Achieve and exceed membership and retail sales.
• Assist the General Manager with daily operations.

Skills

Sales performance

Leadership

Customer service

Communication

Interpersonal skills

Tools

Booking systems (Zenoti or similar)

Job description

Hand & Stone Massage and Facial Spa in Timonium is seeking a high-energy General Manager in Training. This role focuses on driving sales performance and leading the front desk team to provide excellent guest experiences.

With a competitive compensation structure and numerous benefits, this position offers opportunities for personal and professional growth within a supportive company culture.