Spa Front Desk Lead & Guest Experience Leader

Life Time, Inc.; Woodstock (GA); On-site; USD 22,000 - 30,000; Part time

Job summary

Life Time, Inc. is seeking a LifeSpa Lead Coordinator to partner with the Spa Manager in delivering exceptional front desk guest service.

You will assist with administrative duties and serve as the leadership point of contact when the Spa Manager is unavailable. You will lead the LifeSpa Coordinator team, help manage schedules, and support guest experience initiatives while driving service and retail goals across the spa.

Qualifications

• High School Diploma or GED required.
• 1–2 years leadership or customer service/receptionist experience in spa/retail.
• Intermediate computer skills and proficiency in Microsoft Office Suite.
• Ability to work a minimum of 20 hours per week.

Responsibilities

• Answers calls, schedules appointments or provides service recommendations, and collects payment.
• Cleans and stocks shelves when needed or while product orders arrive.
• Drives service and retail awareness through promotions.
• Leads, develops, and oversees LifeSpa Coordinator team.
• Creates monthly schedules to manage front desk payroll budget.
• Supports Spa Manager by documenting guest challenges and resolving issues.

Skills

Leadership

Customer service

Receptionist experience

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Life Time, Inc. is seeking a LifeSpa Lead Coordinator to partner with the Spa Manager in delivering exceptional front desk guest service.

You will assist with administrative duties and serve as the leadership point of contact when the Spa Manager is unavailable. You will lead the LifeSpa Coordinator team, help manage schedules, and support guest experience initiatives while driving service and retail goals across the spa.