Spa Front Desk & Guest Services Associate

FirstService Residential; Town of Florida (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental

Vision

401k with company match

Paid holidays

Time off benefits

Job summary

FirstService Residential is seeking a front desk/spa receptionist to provide exceptional guest service, answer phones, greet guests, and schedule appointments. The role involves maintaining the spa area, stocking brochures, and assisting with cash handling in a fast-paced environment.

Weekend availability and flexible scheduling are required. The position offers full-time hours, comprehensive benefits, and opportunities for training.

Qualifications

• High school diploma or equivalent preferred.
• Reception desk and/or spa experience preferred.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Greet guests, answer phones, and schedule appointments.
• Maintain the spa area and stock brochures/retail items.
• Process transactions and use the computer system with cash handling.
• Work in a fast-paced environment and as part of a team.
• Attend training and staff meetings; assist with safety procedures.

Skills

Customer service

Communication skills

Teamwork

Reception experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

FirstService Residential is seeking a front desk/spa receptionist to provide exceptional guest service, answer phones, greet guests, and schedule appointments. The role involves maintaining the spa area, stocking brochures, and assisting with cash handling in a fast-paced environment.

Weekend availability and flexible scheduling are required. The position offers full-time hours, comprehensive benefits, and opportunities for training.